My Databricks Professional Data Engineer exam has suspended , Need help Urgently (17/07/2024)

[Yashodip]

Hello Team, 

I encountered Pathetic experience while attempting my Professional Data Engineer DataBricks certification. Abruptly, Proctor asked me to show my desk, after 30 mins of exam showing he/she asked multiple times.. wasted my time and then suspended my exam.  I have passed Data Engineer associate exam from same place and room.

I want to file a complaint as I was not involved in any unfair means. Also, I want to request resume my exam where I left.

This is serious, I have paid and attempted exam ethically. I was not expecting this behaviour a from proctor. I had few personal items like mobile (in switched off condition) and id card lying around desk.. this doesn't mean I was cheating Also we are databricks partner delivering solutions to many clients for Databricsk and this was not expected from Databricks.(yashodip.takore@databricks.com)

Please resolve this on high priority. 

Below are details:-

request no:-#00503768

username: yashodiptakore@gmail.com

Exam: Databricks Certified Data Engineer Professional 

TIme: 17 July 2024 1615H Asia/Calcutta

Proctor asked me to connect with https://help.databricks.com/s/contact-us?ReqType=training,

Thanks. 

Regards, 

Yashodip

[Yashodip]

Hi @Retired_mod, 

Earlier today, when I tried to attempting to check the status of my exam on Webassessor "LOGIN (webassessor.com)" but I was redirected to  "https://sb01.webassessor.com/wa.do?page=defaultLogin", I noticed that under my assessment, there was an option available to retake the exam. Believing that the previous issue regarding exam suspension had been resolved, I went ahead and scheduled the exam for tomorrow using that interface.

However, upon closer inspection within my profile settings, I discovered that there is a different email address associated with my account. Unfortunately, I am unable to change this email address myself.

Given these discrepancies, I am now uncertain about the status of my scheduled exam and whether I should proceed with it tomorrow. Could you please urgently review this matter and provide guidance on whether I should proceed with the exam as scheduled?

Your prompt assistance in resolving this issue would be greatly appreciated. Please let me know at your earliest convenience.

Thanks in advance for looking this critical issue.