Databricks exam got suspended without any reason. Immediate assistance required

[Bhavya21]

Hello Team, 

@Cert-Team 

@Cert-Bricks 

I had my exam yesterday and had a Pathetic experience while attempting my 1st DataBricks certification. Abruptly, Proctor asked me to show my desk, after showing he/she asked multiple times.. before that somehow 2 times interruption came and I was asked to relaunch. I have faced technical issues in between and continuously seated from 10:00 pm till 11.25 pm. 

Even after sitting in a quiet room with no one around and continuously looking on the screen not even down, I was told that your exam is suspended abruptly due to environmental issues. I showed the room completely and even told that I can show repeatedly

I paid the fees with so much hard work, and I have to show the certification immediately to my organisation. Please help. I have raised the request. I attempted about 40 questions. I can attempt all of them again as I have been properly trained on it by my organisation.

This is serious, I have paid and attempted exam ethically. I was not expecting this behaviour a from proctor. 

Please resolve this on high priority. 

Below are details:

username: bhavya.bhagwani@modak.com

Exam: Databricks Certified Data Engineer Associate

TIme: 14 July at 22hours Asia

Request id is 00502412

Thanks. 

Regards, 

Bhavya Bhagwani

[Kaniz_Fatma]

Hi @Bhavya21, I'm sorry to hear your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Room requirements
Behavioral considerations

[Bhavya21]

@Kaniz_Fatma 

@Cert-Team 

@Cert-Bricks 

Thanks so much for responding. But I have been waiting from day before yesterday, and yet have not received any any response for the ticket. Can you please look into it.
I appreciate it.