@Cert-TeamOPS
I am writing to raise a concern regarding an interruption that occurred during my Databricks Certified Data Engineer Associate exam scheduled for today at 1:15 PM. I began the exam at 1:00 PM, and the experience was smooth until I received a warning at 1:15 PM to ensure I was looking at the screen. Despite my full attention being on the screen, the proctor paused the exam citing suspicious activity.
The proctor requested that I show my surroundings, which I did promptly. I have followed the guidelines and had placed my ID on the table and kept my smartphone away from my table, as per the instructions. The smartphone was positioned on a couch and not within reach, as outlined in the guidelines. I was not asked to use the smartphone or ID during the exam, nor was I instructed to use the webcam to display the location of my smartphone.
Despite complying with all instructions, the proctor repeatedly asked me to move backwards, but as I had a wall behind me, this request became unfeasible. I showed the entire room and confirmed that there was no one else present with me. I also clearly demonstrated the location of my smartphone, which was not near my workspace or accessible to me.
Unfortunately, the proctor ended the session without providing further clarification. I would appreciate it if you could review the recorded footage of my exam to confirm that I adhered to all guidelines and did not engage in any suspicious behaviour.
I would be grateful for any assistance in resolving this matter, as I am confident that I followed all the required protocols and did not violate any rules.
Service request details :
ref:!00D610JGc4.!500Vp0Nisty:ref/00651093
