Need reattempt to Certified Data Engineer Associate

[itzme_rahul]

Hello Team/ @Cert-Team ,

I encountered Pathetic experience while attempting my 1st DataBricks certification. My exam got suspended within 10min  after starting my exam. Abruptly, Proctor asked me to show my desk, walls, room, wallet, id card, adapter, charger  after showing he/she asked multiple times.. wasted my time and then he started my exam which took more than 30min.

I want to file a complaint as I was not involved in any unfair means. Also, I want to request another chance as I don't clear in this attempt and I am not sure about my score due to that issue.

This is serious, I have attempted exam ethically. 

Please resolve this on high priority.

Below are details:

Exam: Databricks Certified Data Engineer Associate (Version 3)

Time: 16 Sep 02:00PM Asia/Calcutta

[itzme_rahul]

Time: 16 Dec 02:00PM Asia/Calcutta (Not  16 Sep 02:00PM Asia/Calcutta)

[itzme_rahul]

@Cert-Team : Could you please help me.

[Cert-Team]

Hi @itzme_rahul I'm sorry to hear you had this experience. It is most important that you log a ticket with our support team as we need your webasessor login ID to find your account so we can assist you and we do not want you to post your login here. Please file a ticket and let them know your login ID and the date and time you wish to have your exam resumed and the support team will take care of it. Thank you!

[KavonToy]

Any update?