Cannot sign in at databricks partner-academy portal

[ckough]

Hi there

I have used my company email to register an account for customer-academy.databricks.com a while back.

Now what I need to do is create an account with partner-academy.databricks.com using my company email too.

However when I register at partner-academy, it says my company email is already registered and asked me to get a password reset link I duly do so but the reset mail never reached me.

Are customer-academy and partner-academy accounts linked in any way?

How do I register for an account at partner-academy using my company email given I can't do it through normal sign-up?

Thanks,

ck

[satishnamu]

Hi @Kaniz Fatma (Databricks)​ , I have the same issue. How do I change from customer to partner?

[Kaniz_Fatma]

Hi @Satish Namu​ and @Kevin Sames​ , Can you please drop an email at community@databricks.com?

[annyineo]

Hi @Kaniz Fatma​ I am facing the same issue, have dropped an email at community@databricks.com, please help me as well. Many thanks!

[Ganesh_1234]

Hi @Kaniz Fatma​ i have the same issue. how can i convert my customer-academy email to partner-academy

[ManavK]

@Kaniz Fatma​  I also have the same problem, I wanna use the same details to log-in to partner academy portal. Can I change from Customer to Partner academy or link them ?

[Kaniz_Fatma]

Hi @Manav Khanderiya​ , Yes, Indeed.

You can change from Customer to Partner academy. Let me do this for you.

[ManavK]

Thankyou for your quick assistance. Where can I give you my customer academy portal details?

@Kaniz Fatma​ 

[Kaniz_Fatma]

Hi @Manav Khanderiya​ , You can email them at community@databricks.com.

[ManavK]

I really appreciate your help @Kaniz Fatma (Databricks)​ , my issue has been resolved.

[Kaniz_Fatma]

Hi @Manav Khanderiya​ , That's quick. Congratulations !!

[Ani]

Hello @Kaniz Fatma​ ,

Mam I am also facing similar issue. Can you please help me to change it "as a partner".

[Kaniz_Fatma]

Hi @Animesh Gupta​ , Thank you for reaching out. We can change your account from customer to partner. Please provide your relevant email I'd over my mail and our team will get in touch with you very soon. Thanks.

[Ani]

Thank you for help. Can you please tell the mail-id where I have to send my id.

Is it community@databricks.com or any other?

[Kaniz_Fatma]

Hi @Animesh Gupta​ , Yes, please drop an email at community@databricks.com.

[Ani]

Thank you so much @Kaniz Fatma​  mam for the help. My issue is resolved.