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Could you please guide us on connecting ServiceNow data in databricks

ankris
New Contributor III

โ€Ž05-29-2023 04:26 AM

Would like to extract data like ticket info, resolve time, etc., from ServiceNow in databricks.

Not finding much information in community and appreciate your guidance on the same.

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Debayan
Esteemed Contributor III
Esteemed Contributor III

โ€Ž05-30-2023 12:17 AM

Hi, there are some third party JDBC connector on this (such as fivetran and cddata etc. ) , It seems like there is not enough documentation around JDBC connectivity from Databricks.

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crannow
New Contributor II

โ€Ž06-07-2023 08:13 AM

ServiceNow offers API capabilities. You can consume the ServiceNow API within a Databricks notebook to extract data from ServiceNow. Following is a suggested prompt to use with ChatGPT for example python code to connect to ServiceNow's api.

PROMPT: "As a Python and Databricks expert can you assist me in programming a connection to consume ServiceNow api's to get data like ticket information, and resolution time?"

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