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Lakehouse Fundamentals Certificate/Badge not received/appearing.

AshR
New Contributor III
Hello @Nadia1  ,
 
Ref :  request (00445798) 
 
I raise a ticket for Lakehouse Fundamentals Certificate/Badge not appearing.
I got a response that an email has been sent.
Still,  I have not received badge email,  also its not reflecting in academy page (https://customer-academy.databricks.com/).
 
Also, Can I access my raised ticket in some portal so that I can follow/update there.
 
Thanks,
Ashish
2 REPLIES 2

Kaniz
Community Manager
Community Manager

Hi @AshR,

I understand your concern, and I want to assure you that our team will look into the issue. We aim to resolve such cases promptly, and our standard resolution time is 24-48 hours.

I appreciate your patience, and we will get back to you as soon as we have an update on your request (request id:00445798). Please don't hesitate to reach out if you have any further questions or need assistance.

Nadia1
Honored Contributor
Honored Contributor

Hello,

Please submit a support ticket and our team will help you asap.

Thank you

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