Hi @AshR,
I understand your concern, and I want to assure you that our team will look into the issue. We aim to resolve such cases promptly, and our standard resolution time is 24-48 hours.
I appreciate your patience, and we will get back to you as soon as we have an update on your request (request id:00445798). Please don't hesitate to reach out if you have any further questions or need assistance.