12-09-2021 04:33 AM
I want to register a databrick account. I already set up my account. I also receive the email to set my password. However, I cannot use my password to log in the community account. I can use it to log in my standard account. I also click the reset the password button at the community login page. Although it says it will send an email to my register email address. I have waited for two days, and still did not receive the reset email.
Actually I have tried several emails with my personal email and company email. All are the same. I can log into my stand account but cannot log into the community account.
It does upset me. Is the community edition just an advertising strategy or already closed?
12-14-2021 05:35 AM
Hi @lawrance Zhang , Please fill in the details and click on Get Started For Free. Post that you'll see the option to select the Community Edition. Please click on that. I'm attaching the screenshots for your help. Please let me know if you're able to do so.
12-09-2021 04:53 AM
@Kaniz Fatma can help,
@lawrance Zhang you can also open ticket on https://databricks.com/company/contact
I use community edition regularly so it is working but indeed recently there were some issues
12-09-2021 06:04 AM
Hi HubertDudek,
Thanks for your reply. At least, you confirm that the community version is still working.
I do open a ticket, and hope they can help me to solve the issue.
12-09-2021 01:40 PM
Hello, @lawrance Zhang - I wanted you to know that this isn't the first time we've heard of this recently. 😒 Thank you for opening a ticket. We've also escalated this to the team. We'll get there.
12-10-2021 03:07 PM
Hi @Piper Wilson ,
Thanks for providing a follow-up on this issue.
12-14-2021 01:26 AM
Hi @lawrance Zhang , It looks like you've signed up for an AWS trial account. Can you log into the accounts console accounts.cloud.databricks.com and try resetting the password from there? If you’d like to sign up for the community edition, then you would need to resubmit the form at Try Databricks and choose the community edition option.
12-14-2021 01:28 AM
Hi @lawrance Zhang , A new password reset link has been sent to you from accounts.cloud.databricks.com . Did you try to reset your password?
12-14-2021 05:36 AM
Did you try clicking on the reset password link sent to you from accounts.cloud.databricks.com?
12-14-2021 04:55 AM
12-14-2021 04:56 AM
you need to go through that get started for free and than is in second step
12-14-2021 05:35 AM
12-15-2021 05:37 AM
thanks. That finally solves the issue. I just registered for the normal one and thought the community version would share the same account.
I just registered for the community version now. Thank you for your support. @Kaniz Fatma
The link is a bit too small to be noticed.
12-15-2021 05:39 AM
@Hubert Dudek thank you for your help. The final answer is so simple but so easy to miss.
Join a Regional User Group to connect with local Databricks users. Events will be happening in your city, and you won’t want to miss the chance to attend and share knowledge.
If there isn’t a group near you, start one and help create a community that brings people together.
Request a New Group