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community edition : "User is not a member of this workspace"

AndreLIUfr
New Contributor III

Something very strange has happened. When trying to login to my databricks community edition account. I'm getting the email with my verification code. but after entring that code, I'm getting the error message : "User is not a member of this workspace"

Has anybody had that issue before ?

Hoping that support will at minimum be able to restore my notebooks 🤞

28 REPLIES 28

vnayakk
New Contributor II

Hi @AndreLIUfr , Did you got any response/solution for this?

I am facing the same issue since today. I have as well dropped the mail to help@databricks.com waiting for a response/solution?

andreliu
New Contributor III

Unfortunately not yet

ha-cruz
New Contributor II

I faced this same issue yesterday. In my case it was only because the e-mail I use to login have dot signs "."

So what I had to do is remove the dots from e-mail when I login into the system.

For example:

"abc.123@somedomain.com"

"abc123@somedomain.com"

vnayakk
New Contributor II

I don't have any special character in my email, still facing this error 😞

Any thing you can suggest? Thanks

0xC0DE
New Contributor II

I was asked to re-register, which I did just to file this issue. @ha-cruz 's work-around worked fine, thanks mate!

andreliu
New Contributor III

Hi @0xC0DE , did you re-register with a different email ?

v_nayakk
New Contributor II

Re-registering created a new account but obviously losing all my notebooks from previous account.

It's pathetic, to stop the access without prior communication/warning. I lost all my work😭I want my notebooks back pls😭 

ha-cruz
New Contributor II

My pleasure 🤙

nadeemsalam
New Contributor II

When I register it says, login with already registered email or click on forget password. When I try to login it does not give any option to forget password and send the 6 digit code to my email. When I enter that 6 digit verification code it says user does not exist in this workspace. its keeping me in an infinite loop. 😞

v_nayakk
New Contributor II

@Walter_C can you please provide a solution or check status of my account pls? I kindly request, I desperately need my notebooks back, that was many weeks of effort which was saved there.

my workspace id: 2664540564828790

I am also afraid, if i create new id, again spend weeks to redevelop some notebooks, but if also starts getting same error, then I am done. Please at least let us know the reason? Its becoming completely unreliable

I have dropped the mail as well, got no response.
Ticket Number: #00565960
Ticket Number: #00565961

Thanks 🙏

Walter_C
Databricks Employee
Databricks Employee

The workspace is also showing as Cancelled, does the email you have sent was to feedback@databricks.com?

doogle
New Contributor II

Same issue for me as well. sent email to feedback@databricks.com and help@databricks.com 

Manju_b
New Contributor II

I am new to data bricks and trying to create my first workspace but I am stuck with the same issue. any luck on resolving this?

JamesD
New Contributor II

I am having the same issue.

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