Databricks

mohazzam · ‎12-04-2021

when I'm trying to access my account it gives me

Invalid email address or password

Note: Emails/usernames are case-sensitive

Kaniz · ‎01-06-2022

Hi @Azam Tamboli , We're looking into the issue and will get back to you as soon as possible. Thanks.

Kaniz · ‎01-07-2022

Hi @Azam Tamboli , Your subscription has expired.

davidt118 · ‎01-10-2022

@Kaniz Fatma Hi I also meet the same issue, and I send you an email last week. But I haven't got any reply yet and the issue is still there

Kaniz · ‎01-10-2022

Hi @Ziyang Tian ,

Thank you for reaching out!

Let us look into this for you, and we'll circle back with an update.

davidt118 · ‎01-17-2022

It is another week now, the problem is still here! Could you please really look into it?! All of our notebooks are here and we can not push our project for 3 weeks!!

Kaniz · ‎01-18-2022

Hi @Ziyang Tian , We're working on it. Please bear with us while we sort this out. Thanks.

davidt118 · ‎01-24-2022

Another week again....can this problem really be solved?

Anonymous · ‎01-24-2022

@Ziyang Tian - We are sorry it is taking so long. We are doing the best we can.

bobgally · ‎01-12-2022

@Kaniz Fatma - it's been 20 days since I reported this issue, I was able to log in for one day in between, and my access was lost again. Can you please check on this ?

Joshua_james · ‎01-12-2022

I am having the same issue as well. Most of the user are having this common issue. Not sure why this thing has been fixed till now 😞

Kaniz · ‎01-12-2022

Hi @Babu Haldorai and @Joshua Premdev James ,

I understand how frustrating this must have been for you.

We value our customers' time, and this should not have happened.

I appreciate you making us aware of your negative experience.

We are prioritizing the issue you're facing with us, and our team is already working actively to resolve the issue.

I'll notify you right away when it's fixed. Thanks.

Joshua_james · ‎01-17-2022

Hi @Kaniz Fatma , Its been a week again, and my problem has not been solved yet 😞

Anonymous · ‎01-25-2022

@Joshua Premdev James - My name is Piper, and I'm a moderator for the community. I apologize for the wait. I know it's hard. The team is still working on it.