i can't log into my account

[Youjinghong]

i can't log into my account

I can reset my password using the account


But using a new password will prompt the first picture.
what this problem , i real want to knew,thank you.

[Kaniz_Fatma]

Hi @Youjinghong ,

Please look at this link related to the Community - Edition, which might solve your problem.

I appreciate your interest in sharing your Community-Edition query with us.

If you have any more questions or concerns, please don't hesitate to let us know.