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Forum Posts

Smitha1
by Valued Contributor II
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#00244807 and #00245872 Ticket Status - HIGH Priority

Dear @Vidula Khanna​ Vidula, Databricks team, @Nadia Elsayed​ @Jose Gonzalez​ @Aden Jaxson​ What is the SLA/ETA for normal priority ticket and HIGH priority ticket?I created tickets #00244807 on 7th Dec and  #00245872 but haven't received any update ...

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Aviral-Bhardwaj
Esteemed Contributor III
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you can only create high-priority tasks if you have an enterprise plan.as a normal user you can only create normal tasksif you have enterprise plan then you can escalate case .databricks team will revert you soon there.

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