Keyboard shortcut for captions not working in Academy videos

[Santhiya_G]

Hello,
The keyboard shortcut to access captions in Databricks Academy videos doesn’t seem to be working properly. In the video settings, it shows that pressing the "C" key should turn captions on or off, but it doesn't work as expected. Has anyone else experienced this, or is there a workaround?

Thanks in advance!

[Advika]

Hello @Santhiya_G!

Most reliable way to toggle captions is by using the on-screen controls within the video player. While the keyboard shortcut "C" can also toggle captions, it functions based on the last point of interaction. If the video player wasn't the most recent element clicked, the shortcut may not respond as expected.

[Santhiya_G]

Thanks for the reply!

Thanks ,However I only see three options in the video player: Playback Speed, Quality, and Keyboard Shortcuts—no on-screen “CC” button to toggle captions. Even after clicking the video, the "C" key doesn’t consistently work.

I have attached the screenshot for your reference

[Advika]

Thanks for sharing the details @Santhiya_G. I see that the caption option isn’t enabled for this new course. Could you please raise a ticket with the Databricks Support team so it can be routed to the appropriate team for further updates? In the ticket, kindly mention the course name and attach the screenshot to help them understand the issue clearly.

[XueChunmei]

Hi, Databricks team, can you help feedback to relevant teams to ensure caption option is enabled for all courses ?