CUSTOMER STORY - How Databricks powered Snappt’s real-time fraud and ROI insights

Om_Jha — Wed, 21 Jan 2026 13:48:01 GMT

“With Databricks, we stood up customer-facing analytics in about a week with minimal dev time. Now, our customers get deep fraud and ROI insights, and our engineers stay focused on our core product.”
— Briana Ings, Chief Product and Technology Officer, Snappt

In just one week, Snappt embedded customer-facing analytics using Databricks AI/BI, empowering 200+ users with instant fraud and ROI insights — driving 30% higher retention and freeing engineers to focus on innovation.

By embedding Databricks AI/BI, Snappt turned analytics into a product differentiator that enhances customer experience and business impact.

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CUSTOMER STORY - How Databricks powered Snappt’s real-time fraud and ROI insights