topic Re: Badge not recieved after passing exam in DELETE

Badge not recieved after passing exam

ag7777 — Wed, 31 Aug 2022 13:38:43 GMT

Hello

I passed Databricks Certified Data Engineer Associate on 08/29/2022 but have not recieved the badge on accredible and need help.

Also, is there any other way to get support on certifications other than reaching community? I was thinking that there should be a way to open a ticket directly. If not this should be established for test takers.

Re: Badge not recieved after passing exam

Hubert-Dudek — Wed, 31 Aug 2022 14:57:15 GMT

Please first try to contact using this link https://help.databricks.com/s/contact-us?ReqType=training

Re: Badge not recieved after passing exam

ag7777 — Wed, 31 Aug 2022 15:09:19 GMT

Thank you Hubert. Generally how long do they take to respond? After raising a request there is no way to check the status either - which is not helping from a certificate taker point of view

Re: Badge not recieved after passing exam

ag7777 — Wed, 31 Aug 2022 15:17:16 GMT

@Kaniz Fatma @Juliet Wu

Re: Badge not recieved after passing exam

ag7777 — Wed, 31 Aug 2022 16:37:30 GMT

I got my badge just now. This was FAST!! (within 2 hrs issue was resolved)

Thank you so much.