topic Exam scheduling issues in Certifications

Exam scheduling issues

Kanishka1997 — Fri, 25 Jul 2025 15:50:04 GMT

Greetings all,

I am trying to register for Databricks Certification: Data Analyst associate exam. However, after entering the card details the payment page just freezes("Payment Page Loading .....") and unable to confirm payment.

Is anyone facing similar hurdles while scheduling their exams. Kindly let me know.

Ticket already raised: #00705662

Regards,

Re: Exam scheduling issues

arunkumarv — Sat, 26 Jul 2025 04:32:41 GMT

I have the same problem for the past one week, i too raised case with databricks 00704434, but no response / resolution yet.

Re: Exam scheduling issues

Advika — Mon, 28 Jul 2025 14:25:15 GMT

Thank you for showing patience, @Kanishka1997 and @arunkumarv!
The team will get back to you ASAP regarding your tickets.

Re: Exam scheduling issues

Lido1166 — Mon, 28 Jul 2025 23:49:51 GMT

same issue here, I am waiting for any response or solution. the standard Pich is The team will get back to you ASAP

Re: Exam scheduling issues

sj10 — Tue, 29 Jul 2025 05:31:03 GMT

Facing same issue. I have raised a ticket with Support time.

Re: Exam scheduling issues

Lido1166 — Tue, 29 Jul 2025 06:18:01 GMT

This is the answer from Kryterion Support, looks like the ball kick to here and there.

its a template pasted, unsupportive at all.

Re: Exam scheduling issues

vishwakarmanag — Tue, 29 Jul 2025 15:25:35 GMT

I am also facing the same issue, it is not expected from company like databricks .

Re: Exam scheduling issues

cert-ops — Tue, 29 Jul 2025 16:41:41 GMT

Hello @vishwakarmanag,

Sorry to hear you are facing payment failure issue. Please file a ticket with our support team so they can review the case and determine next steps.

Thanks & Regards
@cert-ops

Re: Exam scheduling issues

sumitjeswani — Tue, 29 Jul 2025 16:54:51 GMT

Please let us know when it will be resolved.