https://community.databricks.com/t5/get-started-discussions/why-cant-i-create-support-tickets-on-the-help-portal/m-p/18492#M41 <P>Support ticket submission has two requirements:</P><OL><LI>Your org must have purchased support from Databricks. Ask a workspace admin or your Databricks account team if you are unsure.</LI><LI>Ticket submission is limited to a few users. You'll need to ask your Databricks admins for access. Keep in mind, these help portal admins are not always the same as admins for your workspace.</LI></OL> Fri, 25 Jun 2021 23:05:29 GMT Taha 2021-06-25T23:05:29Z https://community.databricks.com/t5/get-started-discussions/why-cant-i-create-support-tickets-on-the-help-portal/m-p/18491#M40 Fri, 25 Jun 2021 22:27:42 GMT https://community.databricks.com/t5/get-started-discussions/why-cant-i-create-support-tickets-on-the-help-portal/m-p/18491#M40 User16790091296 2021-06-25T22:27:42Z https://community.databricks.com/t5/get-started-discussions/why-cant-i-create-support-tickets-on-the-help-portal/m-p/18492#M41 <P>Support ticket submission has two requirements:</P><OL><LI>Your org must have purchased support from Databricks. Ask a workspace admin or your Databricks account team if you are unsure.</LI><LI>Ticket submission is limited to a few users. You'll need to ask your Databricks admins for access. Keep in mind, these help portal admins are not always the same as admins for your workspace.</LI></OL> Fri, 25 Jun 2021 23:05:29 GMT https://community.databricks.com/t5/get-started-discussions/why-cant-i-create-support-tickets-on-the-help-portal/m-p/18492#M41 Taha 2021-06-25T23:05:29Z