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Exam got suspended

MuskanG
New Contributor

Hi team,
I attempted my Data Analyst Associate exam today, which was scheduled at 10:30 hrs. But my exam got suspended within the first 30 mins of the exam due to suspected eye movement error again and again.  
I need help for this issue as I have taken this exam very sincerely and just while reading question eyes move that is it, I did not look anywhere else, after first blocker , I showed my full room and each area fully to proctor who said it was okay. But again every minute i was getting same error on screen.

Exam Name: Databricks Data Analyst associate
 
Please help me to resolve this issue as soon as possible.
2 REPLIES 2

Walter_C
Databricks Employee
Databricks Employee

@Cert-TeamOPS can you please assist on this request?

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @MuskanG ,
We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:
Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

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