Unable to use my email with free edition due to being used with another account

thomastinch
New Contributor

I created an account with my email within the Community Edition. Once the free edition became available, I tried to switch over, but I am getting an error message saying the email is already in use.

Alyceveum25
New Contributor III

Thank you 

Advika
Community Manager
Community Manager

Hello @thomastinch!

It’s possible that you may have already created a Free Edition account earlier. In that case, try logging in to the Free Edition using the same email ID.

It’s also possible that a Free Trial account is already associated with that email. If so, you can raise a ticket with the Databricks Support team to request deletion of the existing account, and then try creating a Free Edition account.

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