New Users don't receive onboarding email
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2024 07:34 AM
When I create a new user in Databricks, the new user does not receive their onboarding email. It is not in their junkmail, deleted items or in their inbox.
However, when I reset that user's password, they do receive the password reset link, and are able to proceed forward. This indicates that the e-mail address is correct, and that the email is not "just not found".
This has actually been happening for a few months.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2024 09:20 AM
Hi @billraper ,
I'm sorry to hear about the trouble. Would you mind sharing more about whether this is happening with a community portal profile or with a product profile? Please share the link to the profile with which you're experiencing this issue.
Thanks,
Rishabh
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2024 06:40 AM
I apologize. I was not clear. This is not a DB community problem. This is a Databricks problem.
Searching seems to indicate that varieties of this problem have been around for a while.
