Billing support contact
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2024 11:42 PM
Hi,
What is the best way to contact Databricks support? I see the differences between AWS billing and Databricks report and I'm looking for explanation of that. I've send 3 messages last week by this form https://www.databricks.com/company/contact but no response so far.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2024 11:58 PM
Hi @LukeD
You can try at Help Center, you can Submit Case by signing in with your workspace.
https://help.databricks.com/s/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 01:47 AM
Hi @MinThuraZaw
I cannot login on that page somehow but I found email address and I was submitted by case using that channel. Thank you for advice.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 03:21 PM
Hi, I'm facing the same issue with signing in my workspace, and I have a billing error, databricks charged me for a free trial, and I have sent a lot of emails, posted a topic in the community, I contacted people in AWS and they said that it must be directly with databricks but no reponse from any channel....
