Cannot login Databricks Community Edition with new account
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02-09-2022 04:08 PM
It seems it is not allowing me to log into databricks community edition. I have recently created a new account and had the account verified. However, whenever I try to log in, I am redirected to the same page without throwing any errors. When I do enter something wrong, it will throw the error of wrong acc/pass. I have tried resetting my password but that still does not work.
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02-10-2022 07:05 AM
Hi, @Henry Xiang! - My name is Piper, and I'm a moderator for Databricks. I'm sorry to hear that you've experienced this problem. Unfortunately, this has been an issue that the team hasn't been able to fix yet. 😞 However, one member has found a workaround. Please try signing up on your mobile device. That seems to bypass the problem.
Let us know how that turns out. 🙂
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02-10-2022 07:18 AM
Hi @Piper Wilson , unfortunately the problem still persists with signing up via mobile.
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03-22-2022 02:12 PM
hi @Henry Xiang ,
Just a friendly follow-up. Are you still having issues when trying to login into your community account? or you are able to login fine?
Please let us know.
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12-14-2024 07:37 AM
I was able to login to Databricks Community Edition on my mobile but facing the issue while login from my laptop. I even tried changing the browser, cleared the cache as well and tried login with different email id. But no luck !
Any idea?
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12-22-2024 02:41 AM
exactly the same issue here: mobile phone works, compute doesn't (tried different browsers,...)
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01-10-2025 09:02 AM
Hello,
I have the same issue : Your user has no account or does not belong to the specified account.
I have tried on my mobile but is doing nothing.
Any idea?
thank you,
Daniela
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01-10-2025 09:29 AM
Please check steps provided in https://community.databricks.com/t5/support-faqs/databricks-community-sso-august-3rd-2024/ta-p/78459
If issue persist please reach out to databricks-community@databricks.com
