NPIP_TUNNEL_SETUP_FAILURE

arun_6482
New Contributor

Hello Databricks team,

I have configure databricks in AWS , but while creating cluster getting below error . Could you please to fix this issue ?

error :

VM setup failed due to Ngrok setup timeout. Please check your network configuration and try again or contact Databricks for support. [details] NPIP_TUNNEL_SETUP_FAILURE: Instance bootstrap failed command: WaitForNgrokTunnel Failure message (may be truncated): Timed out waiting for ngrok tunnel to be up(OnDemand)
 
 

mani_22
Databricks Employee
Databricks Employee

@arun_6482 The error you have shared suggests that there is a network issue in your Databricks deployment within your AWS account. Please review the documentation provided below and ensure that all your routes and ports are configured correctly.

Doc: https://docs.databricks.com/aws/en/security/network/classic/customer-managed-vpc#security-groups