Exam got suspended due to unforeseen background noise.

Karthi1
New Contributor II

Hi Team,

I encountered an issue during my Databricks Certified Associate Developer for Apache Spark exam, which was suspended due to unexpected background noise. However, the suspension notes cited eye movement as the reason. I’ve reached out to Kryterion support, but they were unable to assist and advised me to contact you instead.

I have submitted a query about this matter.

Could you please assist me in rescheduling the exam?

Thank you and best regards,

Karthi

Karthi1
New Contributor II

@Cert-TeamOPS @Cert-Team - Kindly help me with this issue 

Cert-Team
Databricks Employee
Databricks Employee

@Karthi1 I'm sorry to hear your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You should also review this documentation:
Room requirements
Behavioral considerations

Karthi1
New Contributor II

 #00518267 ticket has been raised for the same. 

Requesting you for rescheduling the exam. Thanks

Cert-TeamOPS
Databricks Employee
Databricks Employee

Hello @Karthi1 ,


Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS