Exam got Suspended

Tanmay061
New Contributor II

I had my Databricks Certified Associate Developer for Apache Spark 3.0 - Python on 18th Sep 2024, 8:15 am IST. My exam got suspended stating that I am looking away from screen after every 2 min, but I was looking at the screen the entire time. The questions are long and placed on the left side of the screen. So, I need to read question on the left side. I also showed my room and table to the invigilator, and she confirmed to proceed with the same. Even after looking on the screen, I was getting the same error of looking away from screen.
This is a serious issue, please look into it. Kindly reschedule my examination. 

My request id: #00537120

web assessor id: tanmaysrivastava.061@gmail.com

Cert-TeamOPS
Databricks Employee
Databricks Employee

Hello @Tanmay061 ,
Thank you for reaching out to Databricks Community support!

We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Room requirements

Behavioral considerations

Thanks & Regards
@Cert_TeamOPS