Request to Reschedule Databricks Data Engineer Associate Exam

andreianegreira
Databricks Partner

‎11-12-2024 03:27 AM

Hi Team, 

Upon attempting to access my exam in which was scheduled for today Nov 12th 2024 at 1:30 PM, I encountered an issue on the Webassessor page, which stated: "Your assessment must be launched at scheduled time. Now the time has passed. Please contact Program Manager to reschedule the exam". It appears the system registered the exam for 1:30 AM instead of 1:30 PM, though I am confident I selected the afternoon slot.

After contacting Kryterion support, I was informed that they could not reschedule it on their end. Given the circumstances, I kindly request your help to reschedule my exam for today or an upcoming date at your earliest convenience. I have not got a chance to attempt the test.

I have created a support ticket on the Databricks help page with a number of #00565260.

Please help me resolve this issue. I kindly ask to help me in retaking this exam as this is very important for me. @Cert-Team 

Test Name - Databricks Certified Data Engineer Associate

Please help me reschedule my exam in the next coming days.

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Cert-TeamOPS
Databricks Employee
Databricks Employee

‎11-12-2024 06:59 AM

Hello @andreianegreira ,
We are sorry to hear that your exam was suspended.. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

View solution in original post

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andreianegreira
Databricks Partner

‎11-13-2024 12:35 AM

@Cert-TeamOPS thank you for the solution. My exam was rescheduled.

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Manyaraj_1
Databricks Partner

‎07-26-2025 04:03 AM

Hi @Cert-TeamOPS  I had applied for the Databricks Data Engineer Associate exam and was scheduled to appear on July 26 2025, at 4:00 PM.  It appears the system registered the exam for 4:00 AM instead of 4:00 PM, though I am confident I selected the afternoon slot.I kindly request your assistance in allowing me to reschedule or retake the exam at a later date.

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