Exam Suspended

Pranav29
Databricks Partner

Hi,

I am extremely disappointed with Databricks and its testing partners. I am having a pathetic experience taking up the certification exam. Databricks and its partners are wasting my time and effort that I have put into preparing for the certification exam. My exam was scheduled for 5th Jan 2025 and it was randomly suspended for non-compliance issues. I HAVE BEEN TAKING UP THE EXAM ETHICALLY. My session was paused and the proctor asked me to show around the room which I promptly did. I was constantly looking into the camera and not even for once I did look away. I was using rough sheets and I CLEARLY MENTIONED THIS TO THE PROCTOR AS WELL.THIS IS A VERY SERIOUS ISSUE. I HAVE PAID MY HARD EARNED MONEY FOR THIS EXAM. Following are the details of my exam:
 
Databricks Certified Data Engineer Associate
Time : 90 min
Number of questions : 45
 
PLEASE TREAT THIS AS THE HIGHEST PRIORITY ISSUE. Please let me know if you require any further information from my end. I want to resume the exam as soon as possible. 

I have already raised the ticket. This is the request number #00594732

Walter_C
Databricks Employee
Databricks Employee

Hello Pranav, we apologize for the inconviniences, I am including @Cert-TeamOPS for assistance on this, also many thanks for opening the support ticket.

Hello @Walter_C  ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @Pranav29 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements
Thanks & Regards
@Cert_TeamOPS

rahul_mehta
New Contributor II

Why don't Databricks engage with external prometric centres like other vendors so that exams can be given without any glitches ?