Hi, 

My Professional certification got suspended and I can read here that there are already multiple instances of people complaining of the same issue( despite showing desk/surroundings to proctor on video), it got suspended. 

please advise for the next course of action. 

Case ID #03006791

webassesor id: mb00931271@techmahindra.com

Hello @mb00931271 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

Hi 

it's been over 2 weeks since I requested for a resolution of my suspended test, however, I haven't received further advice/direction yet from your end. 

Kindly look into this at the earliest.

Case ID #03006791

webassesor id: mb00931271@techmahindra.com

Thanks

Hello @mb00931271 ,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements
Thanks & Regards,
@Cert_TeamOPS

did you get any resolution from them ?

Case ID #03006791

webassesor id: mb00931271@techmahindra.com

Hi Team,

I just started my exam and got a warning by the 3rd question even when I was looking at the screen due to long question. My room was inspected and a message was received that my environment is secured, still my exam got suspended. I have raised a ticket #00606629 please look into this and help me reschedule the exam, hoping the exam to go well without any issues this time.

My webassessor email: uday.dey@capgemini.com

Thanks and Regards,

Uday

Hello @fedup_withlife ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:

Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

did you get the resolution?

hi @Cert-TeamOPS  my exam got suspended yesterday without any proper reason and i tried reaching the databricks but there is no response provided till now, please provide me a resolution by re scheduling or re launch

Hello @vijay56,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. You must also review this documentation:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

I raised two tickets with the following ticket ids #00686994 and #00687068 , its been 24 hours but there is no reply from the databricks , please resolve the issue as soon as possible.

@vijay56 ,

Thank you for filing a ticket with our support team, Support team will respond shortly. 

Thanks & Regards, 
@cert-ops

it's been 24 hours, i am waiting for the reply from them, do respond and resolve the issue as soon as possible.

@vijay56 as mentioned above it can take 24-48 hours for the support team to respond, but in the meantime, please check your spam box.