got confused on 24 hrs time format

Mohit8
Databricks Partner

Upon attempting to access my exam in which was scheduled for today Apr 27 at 2:00 PM, I encountered an issue on the Webassessor page, which stated: "Your assessment must be launched at scheduled time. Now the time has passed. Please contact Program Manager to reschedule the exam". It appears the system registered the exam for 2:00 AM instead of 2:00 PM, though I am confident I selected the afternoon slot.

I kindly request your help to reschedule my exam for today or an upcoming date at your earliest convenience before 30 apr. I have not got a chance to attempt the test.

Please help me resolve this issue. I kindly ask to help me in retaking this exam as this is very important for me. @Cert-Team 

Test Name - Databricks Certified Data Engineer Associate

Please help me reschedule my exam in the next coming days.

Mohit8
Databricks Partner

I have opened a ticket for same : #00656583.

 

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @Mohit8 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS