Exam suspended Need Urgent Help

umesh_12
New Contributor II

Dear Databricks Certification Team,

I am writing to express my concern regarding the suspension of my Databricks Certified Associate Data Engineer exam attempted on 03 May at 15:30H (Asia/Calcutta).

During the exam, I faced multiple interruptions where the session was paused four times, and I was repeatedly asked to show my desk and room. Despite complying fully and maintaining exam integrity throughout, my exam was ultimately suspended just as I was about to review and submit my answers.

I want to emphasize that I did not engage in any unfair practices. I have prepared diligently for this exam and feel deeply disheartened by this outcome. Given the time, effort, and financial investment I’ve made, I kindly request your immediate attention and a fair resolution.

Details:

Username: umesh.d02@gmail.com

Exam: Databricks Certified Associate Data Engineer

Date & Time: 03 May, 15:30H IST

Support Ticket ID: Req: #00660297

Reference: !00D610JGc4.!500Vp0OuGyl:ref

This issue is impacting my certification timeline, and I humbly request that it be addressed on high priority.

Looking forward to your prompt response.

Cert-TeamOPS
Databricks Employee
Databricks Employee
Hello @umesh_12 ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

I raised this concern over 48 hours ago, but I haven't received an update yet.