Need Urgent Help. My Databricks certification exam got suspended suddenly.

shikha_sharma
Databricks Partner

‎05-11-2025 10:42 PM

On 10 May 2025, I was in the Databricks Certified Data Engineer Associate online exam. I was answering the questions. Suddenly the page was directed to another page, and someone asked me through a chat dialogue to show the room and desk and then asked me to contact Databricks. He has not answered my concerns at all and just asked me to contact Databricks. I already mentioned my problem in https://help.databricks.com/s/contact-us?ReqType=training but no answer yet. I am really confused and have no idea what happened. Please let me know what is wrong with my exam and how should I proceed.

Request Id - #00664109

My web assessor account - 703397326@genpact.com

Please resolve this issue. It's very important.

Thanks & Regards,

Shikha Sharma

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shikha_sharma
Databricks Partner

‎05-11-2025 10:56 PM

@Cert-Team Kindly look into this and reschedule as it is very urgent. Request was created two days back but still no reply.

 

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Cert-TeamOPS
Databricks Employee
Databricks Employee

‎05-12-2025 02:44 AM

Hello @shikha_sharma ,

We are sorry to hear that your exam was suspended. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Behavioral considerations
Room requirements

Thanks & Regards
@Cert_TeamOPS

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shikha_sharma
Databricks Partner

‎05-12-2025 04:50 AM

shikha_sharma_0-1747050581029.png

showing this, from where I can reschedule @Cert-TeamOPS @

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shikha_sharma
Databricks Partner

‎05-12-2025 05:05 AM

@Cert-TeamOPS Kindly reschedule it to 18th May 2025, 11:30AM, IST.

Request Id - #00664109

My web assessor account - 703397326@genpact.com

 

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