.

Hi @Cert-Team ,

my registerd id was kritiofficial0909@gmail.com

I am writing to request an urgent rescheduling of my Databricks Certified Generative AI Engineer Associate certification exam. I was scheduled to take it on July 22, 2025, at 9 PM IST, but was unable to attend due to unforeseen and severe circumstances in my city. We experienced heavy rainfall and continuous power outages for several days, making it impossible to take the exam.

I contacted Kryterion multiple times regarding this issue but did not receive a resolution, and was eventually advised to reach out to the Databricks team directly for rescheduling.

I understand that unexpected events can occur, and it's disappointing that my attempts to resolve this with Kryterion were unsuccessful. Given that this was due to a natural calamity beyond my control, I kindly request your assistance in rescheduling my exam as soon as possible. The weather conditions in my city have now improved.

Thank you for your understanding and prompt attention to this matter.

Hello @MasterHarshG,

Sorry to hear you missed your exam window. Please file a ticket with our support team so they can review the case and determine next steps. Please note that we cannot provide support via community.

Thanks & Regards
@cert-ops

my registerd id was kritiofficial0909@gmail.com 
Hi @Cert-Team / @cert-ops ,
As mebtoined by you  i have raised the ticket for above issue 
Ticket id-  #00708623

Please have look in above issue. provide justified resolution to scenario.
Thanks

.

Hi @cert-ops , I  have filed ticket. Please have look ,
my registerd id was kritiofficial0909@gmail.com 
Hi @Cert-Team / @cert-ops ,
As mebtoined by you  i have raised the ticket for above issue 
Ticket id-  #00708623

Let me know, please recheduled the exam.

my registerd id was kritiofficial0909@gmail.com 
Hi @Cert-Team / @cert-ops ,
As mebtoined by you  i have raised the ticket for above issue 
Ticket id-  #00708623

Please have look in above issue. provide justified resolution to scenario.
Thanks