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09-26-2025 03:39 PM
Hi @Cert-Team/support team
My Associate Data Engineer exam was scheduled to start at 3:15 PM. After about 30 minutes, I faced multiple interruptions and challenges while attempting my certification.The exam got paused due to a video issue, and It was rescheduled at 4:15 PM. After restarting at 4:15 PM, the exam was again paused, and I was asked by the proctor to show my desk and entire room. Even after complying with all the instructions, my exam was eventually suspended. I did not even get a chance to properly start my exam before it was suspended.I kindly request you to look into this matter on high priority and provide me with a resolution at the earliest. I have invested significant time and effort. This situation has causing me a me a lot of stress and inconvenience. I have already raised a support ticket for this issue.
Request no: #00746901
ref:!00D610JGc4.!500Vp0a3vWW:ref
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09-29-2025 05:53 AM
Hello @mohan6 ,
Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.
Thanks & Regards,
@cert-ops