Exam Time Mismatch – Unable to Attend Scheduled Certification

Akhil_O
Databricks Partner

Re: #00757843

 

I had scheduled my Databricks [Databricks Certified Data Analyst Associate] certification exam for 12 October 2025 at 4:00 PM IST. However, when I checked today, the system showed my exam time as 4:00H IST. Because of this discrepancy, I was unable to attend, and now it shows that my exam window has passed.
 
This is extremely concerning, as I had prepared extensively and paid $236 for this exam. I am attaching screenshots of my booking confirmation and the current exam status for your review.
 
Request Databricks Support teams to please look into this urgently. I kindly request either a reschedule at no additional cost or guidance on the next steps, as this appears to be a scheduling/time-zone error on the platform.
 
Thank you very much for your understanding and support.

cert-ops
Databricks Employee
Databricks Employee

Hello @Akhil_O,

Sorry to hear you missed your exam window. Thank you for filling the ticket with our support team so they can review the case and determine next steps. Please note that we cannot provide support via community.

Thanks & Regards, 
@cert-ops

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