Exam got suspended suddenly

Exam_suspension
New Contributor

My Databricks certification exam was suddenly suspended during my recent attempt. I want to clarify that I did not engage in any malpractice or behavior that would violate the exam rules. I was taking the exam in the correct environment, as specified in the exam guidelines, and ensured a quiet, private space without any unauthorized materials.

Given these circumstances, I kindly request your to reschedule my exam at the earliest possible convenience. I am committed to following all protocols and would greatly appreciate the opportunity to complete my certification. And i have raised the ticket regarding this. 
Ticket no: #00692550

cert-ops
Databricks Employee
Databricks Employee

Hello @Exam_suspension,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

TheOC
Honored Contributor III

Hey @Exam_suspension 

I’d also recommend taking a look at this thread:
https://community.databricks.com/t5/certifications/suspended-exam-don-t-worry-our-support-team-can-h...

 

Good luck with your exam!

Cheers,
TheOC

New0002_002
New Contributor II

My Databricks certification exam was suddenly suspended during my recent attempt. I was taking the exam in the correct environment, as specified in the exam guidelines, and ensured a quiet, private space without any unauthorized materials. I had showed the proctor entire room and was continuing my exam, there was a pop up to focus on screen even when I was seeing the screen, I was chatting with support associate during exam, the associate informed to wait 2-3 minutes but was suspended.

Given these circumstances, I kindly request your to reschedule my exam at the earliest possible convenience. I am committed to following all protocols and would greatly appreciate the opportunity to complete my certification. 

cert-ops
Databricks Employee
Databricks Employee

Hello @New0002_002,

We are sorry to hear that your exam was suspended. Please file a ticket with our support team and allow the support team 24-48 hours for a resolution. Please note that we cannot provide support or handle exam suspensions via community.

Please also review this documentation to prevent further exam suspension:

Behavioral considerations
Room requirements

Thanks & Regards,
@cert-ops

hi @cert-ops 

I filed a ticket already, request number #00772728, is it possible to retake the exam