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02-17-2026 04:43 PM
Hi,
I have recently attended and completed my Data Engineer Associate exam and it's been more than 48 hours, but didn't receive my credentials yet, how to reach out to the respective support team and resolve it?
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02-18-2026 01:00 AM
Hello @venkyrmk,
It can take up to 48 hours for badges/ certificates to be issued. Also please check your spam just in case it went there. If you do not receive your badge in 48 hours, please file a ticket with our support team. Please also provide them with your email address so that they can look up your account (it is not advised that you post your email address here in community)
Thanks & Regards,
@cert-ops
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02-18-2026 06:55 AM
Thank you, I am able to see my badge in Accredible.
