Faced problems while taking Databricks Data Engine...

SahilRohane02 · ‎03-11-2026

Hi Databricks Support Team,

I am following up on my support request Ticket #00863434 regarding the issues I faced while taking the Databricks Data Engineer Associate exam on March 03, 2026 at 4:00 PM.

It has been more than five days since the ticket was created, and I have not yet received any update. I would like to reiterate that the failure was entirely due to technical issues on the exam platform, not from my side.

To summarize the issues again for clarity:

I faced difficulty launching the exam, which started nearly 20 minutes late
During the exam, the questions repeatedly flickered
The screen eventually turned completely white and became unresponsive
Due to this platform behavior, I was unable to properly view or select answers

Despite these issues, I later received an automated email stating that I failed the exam,it is due to the “exam environment,” which is incorrect. The problems were caused by technical glitches in the exam delivery system, and I fully complied with all exam requirements.

Given the circumstances, I kindly request that this issue be reviewed and that I be allowed to reschedule the exam or receive a retake, as the outcome does not reflect my actual performance or preparation.

I would appreciate an update on the status of this ticket at the earliest.

Thank you for your time and support.

Please help me reschedule my exam.

@cert-ops

@Cert-Team
@Cert-TeamOPS

@Cert-Bricks

cert-ops · ‎03-11-2026

Hello @SahilRohane02 ,

Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support or handle exam suspensions via community.

Thanks & Regards,
@cert-ops

SahilRohane02 · ‎03-11-2026

Not getting any reply form your team
It been more than a week i haven't heard any response from your team.
I am mail them daily for update on my ticket.

Please help me to get my exam rescheduled.
here is my ticket number -Ticket #0086343.
@cert-ops

Faced problems while taking Databricks Data Engineer Associate exam