Exam Passed on April 21st but Certification Still Missing
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04-28-2026 06:31 AM
Hello everyone,
I’m reaching out to see if a moderator or community member can help me with a certification delay.
I passed the Databricks Certified Data Engineer Associate exam on April 21st. Although it’s been several business days, I haven't received my certificate or digital badge yet.
I have already checked my spam folder and the credentials portal, and I've also opened a support ticket regarding this issue, but I haven't received a response yet.
Thank you for your support!
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04-29-2026 06:16 AM
Hello @LeonardoGomes ,
Thank you for filing a ticket with our support team, Support team will respond shortly. Please note that we cannot provide support via community.
Thanks & Regards,
@cert-ops
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04-30-2026 01:38 AM
Hello, thank you for the reply 🙂
I found out what happened, my email was wrong in my Webassessor profile. I have already corrected it and replied to the support team's email, but I still haven't heard back from them 😞
Thank you again
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05-04-2026 07:37 AM
Hello again,
I’m following up on my previous message regarding the email error in my Webassessor profile.
I have already updated my contact information and replied to the support ticket, but I haven't received a response yet. Could you please help me check the status of my request or point me in the right direction?
Thank you for your time and assistance!
