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05-11-2026 10:44 AM
Hi Databricks Team,
I've been trying to transfer my certifications from my previous employer email Id to my current employer email Id. I've opened a ticket with the partner databricks certification team and haven't heard back from them for a while. Here is my request number 00910545. Kindly help me out here since it's been a while since I opened the ticket and haven't heard back.
Thanks,
Saketh
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05-11-2026 11:54 PM
Take a look at this thread - it provides all the details you need including the escalation path
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05-13-2026 11:59 AM
Followed the exact steps, still waiting for someone on the certificate team to reply to my ticket. Any other way I can escalate this?
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05-14-2026 06:20 AM
They are slow in responding but you would mostly have someone respond . I got a reply after a week.
Pradeep Singh - https://www.linkedin.com/in/dbxdev
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05-14-2026 10:26 AM
What i did .
Added my company email id to accredible site and made that as my primary email id .
if that doesn't resolve the issue send email to certificates@accredible.com and support@accredible.com . it should solve the problem
Pradeep Singh - https://www.linkedin.com/in/dbxdev