Hello Community Managers,

I recently transitioned from my previous employer to a new company and need to migrate my Databricks certifications. I am currently locked out of my accredible profile and cannot access my badges.

I raised an official support ticket regarding this issue 50+ hours ago (Ticket 00963277) but have only received an automated confirmation email. I have not received a follow-up from a support agent, and this delay is holding up my onboarding process at my new employer.

Could a community moderator please help escalate my case internally?

Thank you for your time and help!