Learning Festival - No voucher received after completing required courses
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07-21-2026 04:48 AM
Hello,
I completed all the required courses and checked the Academy portal under My Activities >> Courses.
All the mentioned courses are marked as completed in green, and the completion dates fall between June 15 and July 6.
Based on the instructions, I should have received the voucher by email, but I have not received anything yet.
Could someone please help me check what might be wrong or advise on the next steps?
Thank you.
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3 weeks ago
Hello @wakeanda,
Please check your spam or junk folder to see if the email was redirected there.
If you still can't find it, please send me a DM with the email address associated with your Customer Academy account.
