Ticket Escalation: Request for Certificate & Webassessor Name Correction (Case #00980951)
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yesterday
Hi Certifications Team,
I am writing to request an internal escalation for my support ticket, which has been open since August 1, 2026 without a resolution.
- Case Number: #00980951
- Issue: I need a Webassessor name correction to properly align with my legal identification and generate my certificate.
Because I have not received a response to my follow-up emails through the standard training form queue, I would greatly appreciate it if a moderator could flag this case number internally to speed up the review.
Thank you for your help.
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