Abruptly suspended certification exam
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06-04-2024 06:18 AM
Hello Team,
I encountered Pathetic experience while attempting my DataBricks certification. Abruptly, Proctor asked me to show my desk, after showing he/she asked multiple times.. wasted my time and then suspended my exam, saying I have exceeded eyes movement and just few minutes left in exam. I have faced technical issues in between and continuously seated from 12:00 PM till 1:00 PM and due to continue seeing in laptop screen sometimes I have seen downwards during exam.
I want to file a complaint as I was not involved in any unfair means.
Given these circumstances, I request a chance to reschedule my certification exam to the nearest possible date. I believe this request is reasonable given the challenges I faced during the exam.
This is serious, I have paid and attempted exam ethically. I was not expecting this behavior a from proctor.
Please resolve this on high priority.
Below are details:
username: shivani.shukla@kpipartners.com
Exam: Databricks Certified Data Engineer Associate
Date: 4th June, 2024
Request id is #00483444
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06-04-2024 07:12 AM
Hello @shivani2121
Thank you for reaching out to Databricks Community support!
We know how frustrating it must be for you. Thank you for filing a ticket with our support team. Please allow the support team 24-48 hours for a resolution. In the meantime, you can review the following documentation:
Thanks & Regards
@cert_ops_team
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06-04-2024 11:59 PM
@Cert-TeamOPS
I received a mail regarding rescheduling of my exam and I mentioned the date to be 5th June (evening 4 PM IST ) which is today itself.
But there is no response from the team yet.
Please look into the matter so that i can complete my exam today.
Thanks