Keyboard shortcut for captions not working in Academy videos

Santhiya_G
New Contributor II

‎07-17-2025 08:22 AM

Hello,
The keyboard shortcut to access captions in Databricks Academy videos doesn’t seem to be working properly. In the video settings, it shows that pressing the "C" key should turn captions on or off, but it doesn't work as expected. Has anyone else experienced this, or is there a workaround?

Thanks in advance!

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Advika
Community Manager
Community Manager

‎07-17-2025 11:38 AM

Hello @Santhiya_G!

Most reliable way to toggle captions is by using the on-screen controls within the video player. While the keyboard shortcut "C" can also toggle captions, it functions based on the last point of interaction. If the video player wasn't the most recent element clicked, the shortcut may not respond as expected.

Santhiya_G
New Contributor II

‎07-17-2025 09:36 PM

Thanks for the reply!

Thanks ,However I only see three options in the video player: Playback Speed, Quality, and Keyboard Shortcuts—no on-screen “CC” button to toggle captions. Even after clicking the video, the "C" key doesn’t consistently work.

I have attached the screenshot for your reference

Preview file
174 KB

Advika
Community Manager
Community Manager
In response to Santhiya_G

‎07-18-2025 02:29 AM

Thanks for sharing the details @Santhiya_G. I see that the caption option isn’t enabled for this new course. Could you please raise a ticket with the Databricks Support team so it can be routed to the appropriate team for further updates? In the ticket, kindly mention the course name and attach the screenshot to help them understand the issue clearly.

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XueChunmei
New Contributor II

‎08-01-2025 02:51 AM

Hi, Databricks team, can you help feedback to relevant teams to ensure caption option is enabled for all courses ?

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