CUSTOMER STORY | How PRADA Group is redefining luxury experiences through real-time insights
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3 weeks ago
"Lakebase allowed us to move from traditional query-based KPI delivery to a low-latency serving layer where every metric is exposed as an API in milliseconds." - Michele Piunti, Data Platform Manager, PRADA Group
PRADA Group, home to iconic luxury brands including Prada, Miu Miu, Church’s and Versace, is using Databricks Lakebase to deliver trusted, real-time KPIs across brands, retail touchpoints and digital channels. By moving from fragmented, batch-based reporting to an API-driven serving layer, PRADA Group is helping teams act on the same business metrics faster and more consistently.
Key highlights:
- 1,000s of trusted KPIs: Lakebase helps make consistently defined metrics available across retail applications, e-commerce, BI dashboards, agents and AI tools.
- ~130x faster KPI delivery: Response times dropped from about 2 seconds to 15 milliseconds using the Lakebase API serving model.
- ~50% lower infrastructure costs: PRADA Group reduced infrastructure costs by moving away from always-on, cluster-based serving.
- One governed view of performance: Unity Catalog helps standardize, secure and trace the data behind KPIs across brands, regions and channels.
- Real-time intelligence for retail teams: Store associates, digital teams and business leaders can work with fresher customer, product and performance insights during live decisions.