I am facing issues with customer portal login and raised a ticket. However , I am getting no responses from Databricks

Ticket Detail:

Ticket Number: #00347016

Subject: Unable to login to Databricks

Status: New

Requester: 

Priority: Normal

Ticket URL: https://help.databricks.com/s/case/5008Y00002F35iv

Unique TicketId: [ ref:_00D61JGc4._5008Y2F35iv:ref ]