Hi @Merca Ovnerud​ 

Thank you for the feedback.

In the past year, we have held events to offer free or discounted vouchers to take our exams. We offered this to anyone who joined our free events, did the survey, and took our free accreditation. There were many opportunities for you to join and receive a voucher to retake the exam for free. As of right now, we are not offering vouchers to retake the exam. You must pay full price to renew your certificate.

Regards