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01-30-2026 06:27 PM
Hi @Louis_Frolio ,
Thanks for the detailed troubleshooting steps.
I followed all of them step by step
The issue persists only for my original account.
I can see the account during login, but after authentication it redirects back to the login page instead of opening the workspace.
To isolate the issue, I created a new Free Edition account, and that one works correctly with no redirect loop. This suggests the problem is specific to the original account rather than browser or local settings.
Could you please check if there’s an issue with the old account or workspace association on the backend, or advise on how it can be reset or fixed?
Thanks for your help.
Best,
Mouni