Hi @richcruzchicago,

Thanks for reaching out, and congratulations on completing the Databricks Fundamentals course and earning the certificate!

Course completions and downloadable certificates of completion are surfaced in your Databricks Academy account under My Courses and Learning Plans in the Customer Academy (https://customer-academy.databricks.com/learn). Please first double‑check that you are logging into the Customer Academy with the same email address that appears on your Academy certificate/completion email, as completions are tied to that specific account.

If the course still doesn’t show as completed or the credential is missing, please submit a Training Support request using this form so the Academy team can fix it on the backend: https://help.databricks.com/s/contact-us?ReqType=training. In the request, include:

• The email address you use for Databricks Academy
• The exact course name (Databricks Fundamentals)
• Your completion date (04/03/2026)
• A screenshot or copy of your Academy certificate/completion email

That will give the team everything they need to investigate and restore the missing completion/credential.

If this answer resolves your question, could you mark it as “Accept as Solution”? That helps other users quickly find the correct fix.

Thank you, Ashwin. I see my training in the link you provided:

However, in the workspace portal under the same email address, it doesn't show my training:

Is there a way to sync those?

Thanks!