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Sunday
Hi Srinath,
Sorry you're locked out. That specific message — "Unable to signup… sign in here to access your existing accounts" — usually means your account already exists, so the site is bouncing you because it's treating this as a new sign‑up instead of a login. Since you were able to use it yesterday, a few things commonly fix this (beyond incognito/other browsers, which you've already tried):
- Use the exact sign‑in method you originally used. Free Edition supports only email OTP, Sign in with Google, or Sign in with Microsoft. As your account is a Gmail address, you most likely signed up with Sign in with Google — click that button (not the email sign‑up flow), and use the "sign in here" link in the error message, which routes to existing accounts, rather than an old bookmarked tab.
- Allow third‑party cookies / relax tracking protection. A very common cause of "worked yesterday, blocked today" is the browser blocking cookies between the Databricks login domain and your workspace domain. On Chrome/Edge, allow third‑party cookies (or add a site exception) and disable privacy/ad‑blocking extensions for Databricks; on Safari, temporarily turn off Prevent cross‑site tracking. Then retry in a fresh browser profile.
- Start from the official Free Edition sign‑in page (not a saved tab/link from yesterday) and enter the same email exactly.
If none of that works, this is most likely an account/provisioning issue on Databricks' side, which only Databricks can unblock — the community can't restore accounts. I'd open a request with Databricks support / the Help Center and include: the email used, the exact error text, roughly when it started, and your region. Tagging a moderator here also helps so they can flag it.
Hope you're back in soon!
Principal Data & AI — CI&T
thomazn@ciandt.com
linkedin.com/in/thomaz-antonio-rossito-neto